Westgrove provides bespoke cleaning and security solutions to various sectors. Within the Facilities management sector Westgrove continue to be innovative in there vision to add value and continual improvement to their successful business. Their award winning service continues to grow with their clients benefiting by the level of quality they provide. Westgrove’s team are integral to this success and they endeavour to develop new ideas and solutions to their customers demands.
“Westgrove were looking for a software solution that best integrated into their business. We were looking for a solution to help us streamline our operations and give us a flexible reporting system for incidents and accidents.ANTS system fitted nicely into what we were looking for.The reporting of accidents and incidents is very efficient and helps us initiate investigations very quickly and put corrective actions in to place within a short space of time.The document management system is a very useful application and helps us keep all our sites up to date with our latest policies and procedures.The COSHH application is a very useful tool which our sites can access to download COSHH assessments for a particular chemical they may be using.The support and service provided by the team at ANT is exceptional, nothing is beyond them.”
For Westgrove, communications within each site worked well, but for the Central Health and Safety team controlling the communication of information between sites was challenging as the Health and Safety Team required accurate information quickly and easily. The Head of Westgrove Health, Safety and Compliance observed the ANT SMARTAA system in use at Doncaster Airport and thought it would fit Westgrove requirements.
The SMARTAA system is used as an integrated system for all Westgrove sites, so that the information required by the company is standardised. The automatic email notifications, which are triggered as soon as an event occurs provides managers with an instant notification. The web system provides the Westgrove team with a user-friendly tool which can be accessed at any time by any member of staff, with the Mobile App being advantageous as events can be logged immediately. Westgrove’s company dashboard enables mangers to analysis all actions that have been created, so they can be monitored and managed effectively to produce a positive outcome for the company and its clients.
Within a few months of the system being implemented, SMARTAA was a complete success within Westgrove, with additional applications being added to their core system.