Launched in 2013 Salisbury group is an award winning Facilities Management company. Offering an above-and-beyond attitude to supporting their customers, which include education, transport, local government, retail, recruitment, logistics and infrastructure. Salisbury employ over 500 people working across the UK and Ireland, with almost half of the personnel being mobile, travelling around their respective regions to deliver facilities management and services to their broad range of customers. Salisbury have embraced technology to provide a personal approach to Facilities Management.
“Salisbury Group has worked with ANT over the past 5 years using their audit platform to monitor compliance for regulatory and legislative purposes. We use the auditing function for a number of areas of the business including:
• Health and Safety auditing
• Fire Risk Assessments
• Energy auditing
and are looking to further develop the system in the future to include FM and bespoke business unit auditing.
The system is easy to use and navigate. It has been designed and developed to meet our specific business needs and the adaptability of the system means that we have the ability to administer changes to our own question sets to meet any changing requirements. We also have access to useful management information/ reporting functions within the system which enables us to monitor trends, focus our resources and make improvements.
Salisbury Group use the ANT system on a number of devices, (e.g. laptop and tablet). We are able to complete audits both online and offline, which enables us to continue to work on sites in remote locations.
One of the main reasons Salisbury Group have remained with ANT for a number of years, is due to the effectiveness of the system and also the high level of customer service/support that is received. The ANT team are always on hand to support and advise. Whether this be making minor or major system changes, adding new user accounts, answering queries, or discussing future development needs.
We have no hesitation in recommending ANT to other organisations within the FM industry or anyone looking for a flexible auditing system that can be used both online and offline. They always deliver a professional service with a friendly and supportive approach.”
To be an award winning Facilities Management Company requires a rare blend of expertise, values and the personal touch. Salisbury group have an expansive team responsible for the Health and Safety and facilities Management of multiple sites within the UK. Salisbury’s operational difficulty was how to audit each site on a regular basis using their specialist knowledge and in turn how to collate and analyse the relevant information in an efficient and effective manner.
The SMARTAA system enables Salisbury group to service the buildings in their care by auditing regularly using its mobile technology. They have taken full advantage of the freedom and mobile aptitude of the Auditing App as well as its user-friendliness. Its integration with the web based application provides an effective way to collect auditing information. Salisbury have benefited from the flexibility of being able to administer their own question sets for audits to keep them up to date and relevant with the legal and industry requirements which they are required to follow.
For a company of this magnitude, clear reporting and a streamlined process was delivered by ANT’s dashboard, which managers use to analyse and investigate the collated information to facilitate its success and to provide its customers with an exceptional service.
Salisbury have been a customer for many years and have enjoyed the assistance received from ANT’s support and specialist knowledge as well as excellent customer service.