Case Study

Client:

HFR Solutions

Department:

Health, Safety & Compliance

Spokes Person:

Carl Matthews

HFR Solutions Logo

Challenge

Operating across multiple sites requires a consistent and reliable approach to health and safety reporting. HFR Solutions uses ANT’s Safety and Risk Management System (SARMS) to support a wide range of health and safety reporting and investigation processes across its three primary sites.

The organisation also required a flexible platform capable of supporting different aspects of its operations, from incident reporting through to hazard management and compliance activities.

Solution

HFR Solutions implemented ANT’s Safety and Risk Management System (SARMS) to provide a centralised platform for reporting, monitoring and investigating health and safety issues across its three primary sites.

The system supports a broad range of operational processes, including:

  • Personal injury reporting.
  • Incident reporting.
  • Clinical incident reporting.
  • Hazard spotting.
  • COSHH management.
  • Other business-specific reporting requirements.

Designed with ease of use in mind, SARMS enables personnel to use the system confidently with minimal training, helping teams report incidents and manage health and safety activities efficiently.

Customer Support and Collaboration

Alongside the software itself, HFR Solutions has benefited from ANT’s responsive customer support. Whether assisting with day-to-day administration or implementing specific changes to the system, the ANT team works closely with HFR Solutions to ensure the platform continues to meet its operational requirements.

This collaborative approach has helped establish a strong, long-term business relationship between the two organisations.

Results

Since implementing ANT’s Safety and Risk Management System, HFR Solutions has benefited from:

  • A single platform for reporting, monitoring and investigating a wide range of health and safety issues.
  • Consistent reporting processes across its three primary sites.
  • A user-friendly system that requires minimal training for staff.
  • Responsive support for both routine administration and bespoke system enhancements.
  • A trusted, long-term partnership with ANT.

Looking Ahead

HFR Solutions continues to use ANT’s Safety and Risk Management System as a key part of its health and safety management processes. Through ongoing collaboration and responsive support, the partnership will continue to help the organisation meet its evolving operational requirements.

Conclusion

ANT’s Safety and Risk Management System has become an integral part of HFR Solutions’ approach to health, safety and compliance. By providing a user-friendly platform that supports multiple reporting processes, combined with responsive customer support and the flexibility to accommodate changing requirements, ANT continues to help HFR Solutions manage its health and safety responsibilities effectively.

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Testimonial

“HFR Solutions have been using ANT’s Safety and Risk Management System (SARMS) software for some years, which provides a thorough and efficient method to report, monitor and investigate various issues across our three primary sites, including personal injury reporting, incident reporting, clinical incidents, hazard spotting and COSHH, along with other specific areas of our business operations. The software is very user-friendly, requiring minimal training for our personnel to make full use of the system. The Advanced New Technology support team are extremely helpful and supportive, responding quickly to our needs, whether that is routine administration or specific alterations to the software itself. Overall, HFR Solutions are very satisfied with the business relationship we have built with ANT over the years and would recommend this software to future users.”

Carl Matthews

Health, Safety & Compliance Manager