Give your organisation access to our easy to use, no training required, electronic lost property solution.
35,000
Items logged
£25,164
Value reunited
52%
Call reduction
Originally developed for the rail industry, our lost property system was designed to manage high‑volume activity, supporting hundreds of users across multiple locations via mobile devices. Recognising that multi‑site organisations operate in different ways, often with varying levels of lost property activity and inconsistent access to company‑issued mobile devices, we have redesigned the solution to better fit distributed working environments.
While managers and site leads with mobile devices can still benefit from on‑the‑go access, the system is primarily optimised for straightforward desktop use, ensuring it is accessible to staff at every location. Items can be digitally logged within minutes of being handed in and securely stored at the local site, eliminating paper records and manual filing while providing consistent visibility and control across all sites.
Why Organisations Choose Our Lost Property Solution
Our redesigned Lost Property system is built for distributed organisations — streamlined, intelligent, and easy to use across every location. Here’s what makes it stand out:
Organisation‑Wide Coverage
One centralised solution that works seamlessly across all sites and departments, eliminating fragmented processes and disconnected records.
Say Goodbye to Paperwork
Log and manage lost property digitally in minutes. No paper forms, no filing cabinets — just fast, consistent record‑keeping everywhere.
Seamless Website Integration
Integrate the system directly into your website or customer portal, allowing visitors, customers, or staff to search for lost items at any time.
Smart Self‑Service Search
A powerful matching algorithm helps people quickly find their belongings without phone calls, emails, or queues — saving time for everyone.
Better Experience, Lower Costs
After a configurable retention period (e.g. 3 months), the system automatically creates site‑specific disposal lists, keeping storage areas manageable and processes compliant.
Happier Service Users, Lower Costs
Deliver a smoother, more professional service while significantly reducing administrative effort and operational costs.
Actionable Analytics & Insights
Identify trends, track common item types, and compare activity across locations to improve operational efficiency and decision‑making.
Reunite More Items
Monitor return rates across sites, celebrate successes, and increase trust with customers, visitors, and staff.
No Training Required
An intuitive interface means staff can start using the system immediately — no manuals, workshops, or lengthy rollouts.
Unlimited Users, Effortless Scaling
Unlimited user access ensures the system grows with your organisation, making it ideal for multi‑site operations of any size.
Found an Item? Here's How Simple It Is:
- Whether it’s an employee or a member of the public, anyone can hand in a lost item.
- The item is brought to the front desk of the building - no fuss, no delay.
- Staff quickly log the item using intuitive lookup tables, making the process fast and foolproof.
- Sensitive items like cash, credit cards, passports, and other valuables are handled with extra care and attention.
Here’s how simple it is for someone to track down their lost item:
Misplaced something? Don’t worry – our system makes it easy to reconnect with your lost belongings.
- The person simply visits your website and answers a few quick questions
- Our smart algorithm instantly searches across all participating council buildings.
- If there’s a match, they will be told exactly where their item is waiting.
- If not, the system keeps checking daily for up to three weeks.
- If the item turns up during that time, they will be notified automatically.
Collecting the item:
When the person comes to collect their lost item, they’ll be asked a few simple verification questions – i.e. identifying special marks or unique features – to ensure its theirs.
Once confirmed, the item is handed over, and a few quick details about the return are entered into the system.
What happens to unclaimed items?
After a user-defined period (e.g., x months), the system generates a report listing all unclaimed items due for disposal.
Staff can then enter a disposal code, and all selected items are automatically marked as disposed – whether they’re donated to charity, sent to an auction house, or otherwise handled.
It really is that simple. No training is required, and the system delivers significant benefits at a low cost, saving time, reducing paperwork, and improving customer satisfaction.
Analyse the lost property in detail
Three graphs are displayed on the screen;
- The number of Lost Property Items by Month
- The number of reclaims by month
- The breakdown of the Lost Property items
Selecting a graph transfer you to the detail of that graph. Here you can select different aspects of the graph so you can fine tune into it and get detailed results.
A comprehensive, low-cost Lost Property solution with analysis of the results
Effortless Lost Property Management — No Training, No Hassle, Just Positive Results
Book a demo and we'll show you how it works for your organisation.