East Sussex County Council - ANT Advanced New Technology

Case Study

Client:

East Sussex County Council

Department:

Business Services – Health and Safety

Spokes Person:

Kim Hicks CMIOSH

Challenge

As a local authority, East Sussex County Council carries out a range of health and safety audits across its corporate services and schools. Before implementing ANT’s audit management system, the Council relied on a paper-based audit questionnaire using Microsoft Word templates. Audit responses for each site had to be compiled manually, making the reporting process time-consuming and increasing administrative effort.

The Council wanted a more efficient and consistent way to manage its audit programme while providing better visibility of audit activity. It was also important to adopt a solution that was easy to implement and could continue to evolve as the organisation’s requirements changed.

Solution

East Sussex County Council implemented ANT’s audit management system to support the Health and Safety team’s audit programme.

The system is used to manage both corporate audits and school audits, while also providing schools with access to complete their own self-assessment questionnaires and manage outstanding actions. The platform provides a centralised, easy-to-use solution for planning, completing and reporting on audits, helping ensure consistency across all audit activities.

As the Council’s requirements have evolved, ANT has continued to work closely with the Health and Safety team, enhancing the system to support new response types, action management and changing operational needs.

Why ANT?

East Sussex County Council first became aware of ANT after another local authority shared that it was purchasing the audit management system. Following a demonstration, the Council was impressed by the platform’s capabilities, ease of use and straightforward implementation, making ANT the preferred choice.

Partnership

An important part of the partnership has been ANT’s ongoing commitment to customer support. The team has remained responsive, knowledgeable and proactive, working closely with East Sussex County Council to ensure the system continues to meet the department’s evolving requirements.

This collaborative approach has helped establish the platform as a dependable part of the Council’s day-to-day health and safety operations.

Results

Since implementing ANT’s audit management system, East Sussex County Council has achieved:

Replacement of a manual, paper-based audit process with a centralised digital solution.
Faster production of individual audit reports, enabling reports to be issued within five working days, and often sooner.
Greater consistency across corporate audits, school audits and school self-assessments.
Improved management of audit actions through a single system.
Ongoing support from a responsive and knowledgeable team.
A solution that continues to evolve alongside the Council’s changing operational requirements.

Looking Ahead

East Sussex County Council continues to use ANT’s audit management system as an integral part of its Health and Safety audit programme. Through ongoing collaboration, the Council expects the platform to continue evolving to support future operational requirements and improvements to its audit processes.

Conclusion

By replacing a paper-based audit process with a centralised digital solution, ANT has helped East Sussex County Council improve the efficiency and consistency of its health and safety audits. Combined with responsive customer support and a collaborative approach to system development, the platform has become a dependable part of the Council’s day-to-day operations.

Testimonial

“We have been using Advanced New Technology’s audit system for several years, and it has consistently supported us working effectively. The system is straightforward to use, reliable, and has helped us manage our audit processes with greater clarity and efficiency. We’ve also valued the ongoing support from the team. They are responsive, knowledgeable, and proactive in ensuring the system continues to meet our needs as they evolve. Overall, the solution has become a dependable part of the way we work.”