Becoming very popular for companies dealing with the public and call centres where aggressive behaviour is on the increase. Log all events from a legal aspect, for action and also trends, identifying persistent offenders.

      

BENEFITS
Immediate logging of all aggressive behaviour events. Ideal for internal training with respect to train "What to do" Evidence in the case of legal action arising. Identify trouble makers via trends in different areas. Analyse how many events and in which areas. Reporting and graphical analysis.